Reducing Household Bills. How to switch energy provider

Did you know that your household could save around £300 a year by shopping around and switching energy providers? Here are some frequently asked questions to help you make that change.
Can I switch if I am renting?
Yes, if you are responsible for paying your energy bill directly to the utility company, you should check your tenancy agreement to see if there is a ‘preferred supplier’. This won’t stop you switching supplier, but you should inform the landlord/letting agent if you do switch.

If energy bills are included as part of the rent, then you will need to get your landlord/letting agent’s agreement first. However, remember, they don’t have to agree.

You may have to return the account to the original supplier when you end your tenancy, so speak to your landlord/letting agent about this.

What about if I’m on a prepayment meter?
Yes, you can, but the market isn’t as competitive as with standard meters, and most providers will offer just a single tariff for prepayment meters.

Can I change my prepayment meter?
Yes, you can replace a prepayment meter with a normal meter and you don’t need to get your landlord’s permission to do this. You might have to return any meters back to their original state at the end of your tenancy, as this would count as an alteration to your property, so it’s a good idea to speak to your landlord/letting agent about this.

How do I switch?
A good place to start is a price comparison site. Remember that not all sites will offer balanced views or the complete list of every available deal, so make sure you use an Ofgem-approved site. And it’s worth checking two or three sites to make sure you are getting the best deal possible.

When switching, make sure you know about your current tariff and your current use. Keep your bill handy.

Remember, don’t just consider the price: you may want to think about Customer Service, how easy the bills are to read, as well as value for money. Which? Have produced a customer satisfaction list which you can find here.

Still too difficult?
Use an energy-switching app like Flipper or Voltz and they will do the work for you. They require some information from you and Flipper will cost you £25 per year to use but you will save money overall.



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